TERMS & CONDITIONS
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Last updated:13/05/20255
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Welcome to Your Natural Products. By accessing or using our website (www.yournaturalproducts.com.au), you agree to be bound by the following terms and conditions. Please read them carefully before using our site or purchasing our products.
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1. General Information
This website is operated by Your Natural Products t/as Blackmilk Candles Pty Ltd ABN 78 671 693 011. Throughout the site, the terms "we", "us" and "our" refer to Your Natural Products. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms and Conditions including any additional policies referenced herein.
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2. Products and Services
All products listed on our website are subject to availability and may be withdrawn at any time. We reserve the right to limit the quantities of any products or services that we offer. Descriptions and pricing of products are subject to change without notice at our sole discretion.
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3. Orders and Payments
We accept orders through our secure online payment gateway. By placing an order, you confirm that all details you provide are true and accurate, and that you are an authorised user of the payment method used. We reserve the right to refuse or cancel any order at our sole discretion.
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4. Shipping and Delivery
We aim to process and dispatch orders within [2–3 business days] of receiving payment. Shipping times may vary depending on your location and shipping method. We are not responsible for delays caused by third-party carriers.
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5. Returns and Refunds
We want you to love your purchase. If you're not satisfied, please contact us directly to discuss options. All bulk products are made to order and therefore ineligible for return or refund. Please choose carefully before placing and confirming your order.
6. Intellectual Property
All content on this website—including text, images, logos, product descriptions, and graphics—is the property of Your Natural Products and is protected by Australian and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the website or products without our express written consent.
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7. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
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8. Limitation of Liability
To the maximum extent permitted by law, Your Natural Products shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, our products or website.
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9. Indemnification
You agree to indemnify, defend and hold harmless Your Natural Products and its affiliates from any claim or demand made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or rights of a third party.
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10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on the website. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.
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11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia.
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12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@yournaturalproducts.com.au
Phone: 0427 434 347
Address: 7/2 Drummond St, Mount Saint Thomas NSW 2500